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We offer 21st century solutions to 21st century challenges. We deliver superior customer service, technological innovation and an exceptional attention to detail, culminating in a seamless transition for your organization. If you want to experience these capabilities and their proven results, become a customer of Gateway Global Delivery, Inc.
 

 

“GGD keeps in constant contact with us to see if there is anything that we need, or to see if they can help us in any way. They are doing an excellent job for us in our international patent group, and our international packages are being delivered in a very timely manner. We are very happy with their service.” – Patricia
SERVICES
OVERVIEW
As a customer of GGD, you will receive guidance and support from our senior level executives on an around- the-clock basis, with the technological services and capability to make your organization more productive.
DELIVERY SOLUTIONS
GGD is in the best position to provide businesses with the most efficient and effective delivery solutions in the logistics industry. We have strategic relationships that enable us to identify the resources that will successfully fulfill the entire shipping requirements of our clients – whether those requirements are local or global.
EXPRESS ServiceOvernight courier services: next-day air service within the United States and time-definite International service.
GROUND ServiceGuaranteed day-definite delivery within the United States and Canada at a cost savings over Express service.
FREIGHT ServiceNecessary for larger shipments – Identified as Full Truck Load (FTL) and Less than Truck Load (LTL).
COURIER ServiceDistinguished from ordinary mail services by features such as speed, security, tracking, specialization and individualization of services, and committed delivery times, which are optional for most everyday mail services.
STRATEGIC SERVICES
Our mission is to provide our customers the highest quality, most comprehensive, cost effective business delivery capabilities in the industry.
Account Assessment and Direction
We conduct an overall evaluation of the organization’s current logistic solution, analyzing volume and assessing current and future requirements..
Organization and Transition
GGD provides all clients with a comprehensive review of current processes, including:
• Auditing account numbers for accuracy and usage
Data transfer of recipient address books within carrier websites
• Establish corporate-wide required parameters on the web-based site
• Conduct extensive on-site training of the logistics process
• Require and validate client matter numbers to ensure complete and valid documentation
Senior Level Support and Resources
We provide ongoing senior level support and resources to support our clients’ needs.
• Review and monitoring of carrier performance
Invoice auditing, consolidation and filing for service failure reimbursements (if necessary)
• Recommendation of the most efficient and effective mode of shipment
Guidance of import/export regulations for international shipments
• On-site supplemental manpower support and service
Technological Innovation
One of our key competitive advantages is the technological capability that GGD offers to enhance quality control and accurate accounting of shipping services for our clients.
• Proprietary interface with client accounting systems utilizing an exclusive EDI software suite
• Final quality control of information